With 40 million Americans relocating every year, moving scams are
increasing.
Here are a few hints to protect yourself:
Obtain multiple bids. ABC says it wants $6,400 to move your
belongings from California to Texas. XYZ says it wants $6,995 for
the same move. Crook and Sons says they will do it for $1,499.
What's wrong with this picture?
Use a company that has a physical address, not just a 3 by 5 inch
Post Office Box. Some shysters operate a business with ONLY a phone
book ad and a snazzy website. (Note: it is POSSIBLE that a small
upstart business will operate out of a home office, and you may get
a lower price because they have no real overhead -- but do your
homework and thoroughly check the place out BEFORE you let them
touch one stick of your furniture.)
Never agree to use a moving company that will not give a
person-to-person quote. An Internet advertisement promising to move
1,000 square feet of furniture to another location within 25 miles
for $299 is an invitation for disaster.
Get everything -- we do mean everything -- in writing, prior to the
move. (If that estimate is on the back of a napkin, beware!)
Deposits should not be required.
A real moving company has real trucks. If you prefer to go on the
cheap with two guys and a Budget Moving truck, then rent the truck
yourself and get some friends to help you. Do not think that you are
dealing with a professional moving company if they use a rental
truck.
- Your "professional movers" should be insured. Ask for,
and verify, coverage information.
- Requests for deposits. (Some scammers consider a deposit
to be a donation.)
- Rates should be quoted by weight, not cubic feet. The
former is easily verifiable; the latter is not.
- Be careful what you sign. Read everything thoroughly.
Never sign a document that contains blanks.
- Does your mover require cash? If so, ask yourself why.
(This is NOT a good sign.)
Just in case ... the Federal Motor Carrier Safety Administration,
which is part of the Department of Transportation, oversees the
moving industry. It’s Web site is
www.protectyourmove.gov.